Bookmark and Share

Why Choose Recycle Frog


Recycle Frog has set a new industry standard for transparency and ethics. We’re one of the fastest growing and most trusted precious metals recycling companies in Canada for good reason. We offer consumers more value and security than any of our competitors.

We built Recycle Frog on three fundamental principles that encapsulate everything we do as a company, as individuals and as an overarching philosophy of ‘who we are’. These three principles are:

FINANCIAL

The first, and possibly the most important piece of the puzzle (to the consumer) is that Recycle Frog is incredibly competitive when it comes to its purchase offers. We won’t make misleading claims that we ‘pay the most’ or ‘won’t be beat’… those false and flashy marketing tactics are left to our competition. What we always promise is a fair, transparent and financially rewarding experience with offers that are consistently 15-20% above the industry average. You deserve to get a fair and competitive offer for your gold and silver items, and Recycle Frog promises to deliver that to each and every customer.

COMMUNITY

It isn’t just enough for us to be a profitable company… Recycle Frog wants to give back to our community whenever and wherever we can. That’s why we introduced our Gold Drive fundraising program. To date, we’ve hosted hundreds of successful fundraising events and helped raise tens of thousands of dollars for well-known charitable organizations like the United Way, CHEO, the Canadian Cancer Society and others. We also help smaller, less recognized charities, non-profit organizations, churches and sporting clubs who need resources to continue doing great things for individuals and families in our community. We believe that doing good is good business.

ENVIRONMENT

Everyone does their part by recycling plastic, paper and glass, but most people have no idea that recycling their unwanted gold and silver items means doing something truly amazing for our planet. Did you know that a single 18KT gold wedding band weighing only 7 grams (or the weight of a loonie) generates between 20 to 30 tonnes of new mine waste? You’re not alone. Recycling your old gold jewellery means you’re helping save having to pull this expensive metal out of the ground, leaving behind tonnes of contaminated waste. You can be green and make ‘green’ all at the same time. It’s time we Rethink Recycle.

Here are several ways we set ourselves apart from our competition:

We Pay Our Customers More, Faster

Recycle Frog consistently pays 15-20% higher than the industry average. Payouts are made on-the-spot (with in-person evaluations or events) or within 48 hours (if sent direct) – not in days or weeks like most of the industry. Our payout rates are published and have no hidden charges, minimum quantities or confusing weight or currency conversions. When customers send direct we also cover the cost of shipping and insurance.

Customer Consent Required

At Recycle Frog, when a customer sends their material to us, we feel they deserve to be contacted with the evaluation results and our best and final settlement offer. Only after the customer accepts our offer do we issue payment. This may seem like common sense, but it is not common practice. In fact, most companies send a cheque and to be blunt, they hope to never hear back from the customer. If a customer is unhappy with their settlement, it is up to them to return the cheque and attempt to have their material returned.

At Recycle Frog, we believe issuing payment without customer consent is unethical.

Safe, Honest, and Reliable Service

We have and will continue working to earn the confidence and trust of our customers through our straight-forward, no-nonsense service. Our belief is that a business can only prosper when it exceeds every customer expectation and provides the best possible service. Exceeding customer expectations is the hallmark of our service – helping build Recycle Frog’s reputation for being North America’s precious metals recycler of choice.

Convenient Options

Recycle Frog is committed to making our customer’s recycling experience as easy and enjoyable as possible. If it’s inconvenient or uncomfortable to sell your unworn or broken gold jewellery then you are less likely to take this important financial and environmental step. That’s why Recycle Frog offers several convenient options including Recycle Frog Gold Parties™, corporate or community Recycle Frog Gold Drives™, local Certified Recycle Frog Agents, or our Send Direct model. We provide convenience consumers won’t find elsewhere.

We Hedge Our Gold

Whenever a company buys a commodity such as gold, they run the risk that the price of that commodity will drop and they will be forced to sell at a price level lower than where they bought. This is known as market exposure or market risk. To reduce or eliminate market risk, companies will “hedge” their position, which simply means they will sell roughly the same amount of material purchased while the market price is the same.

Most companies operating in this industry mail a cheque to their customers without the customer accepting their offer. They then provide 10 days for the customer to return the cheque should they be unhappy with the payout. This means they are exposed to swings in the gold market for at least 10 days. These companies then pass on what is referred to as a “risk premium” to their customers in the form of lower payout rates.

Because Recycle Frog issues payment only after confirming offer acceptance with our customers, we are able to hedge our gold position in real time and virtually eliminate market risk. This approach gives Recycle Frog the ability to pay our customers significantly more than our competition – consistently 15-20% above the industry average.

We Help Educate Consumers

At Recycle Frog, we believe we have an obligation to inform consumers not only of the financial incentives of recycling gold at these record prices, but also the enormous environmental benefits associated with recycling gold. We believe consumer education is the key to a healthier planet. We place a great deal of our corporate focus on challenging consumer perception around this transaction – a challenge to Rethink Recycle™.

Call us today, toll free, to experience the Recycle Frog difference.

Feel free to download a copy of Recycle Frog’s corporate brochure or its innovative fundraising program Gold Drive brochure:

Corporate brochure
Gold Drive Fundraising Program brochure

Get Started Now

Other related items that might be of interest to you include:

View ALL our Upcoming Events
Three Easy Steps
What We Pay
What We Buy
Customer Testimonials
Our Customer Pledge