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Recycle Frog Receives Multiple Customer Service Award Nominations

OTTAWA & HALIFAX – December 4, 2012 – Recycle Frog, one of Canada’s fastest growing and most trusted precious metals recycling companies, has been nominated by its customers and recognized by Ottawa Tourism’s “Stars of the City” program, which promotes, educates and encourages customer service excellence – and recognize those individuals and organizations who deliver it.

“We are extremely proud and honoured to have been recognized for Ottawa Tourism’s Stars of the City award for customer service excellence,” said David Martinek, Vice-President of Marketing. “Knowing our customers made the effort to nominate Christine Descarie and Ralph Murray for their service is what makes this recognition so special. Both Christine and Ralph, as well as all our highly trained evaluators, consistently demonstrate Recycle Frog’s committment to customer care, which continues to redefine the industry service standard in precious metals recycling.”

The recognition part of the Stars of the City program is completely driven by customers and residents of the Capital – who appreciate the service they have received and take the next step to nominate the person(s) who provided it.

“We’ve often said that competing on price alone is not enough,” added Martinek. “While getting paid fairly has always been a critical part of the equation, it is our ability to provide truly outstanding customer service that defines us as a company. Our willingness to take the time to educate every customer about the evaluation process, deliver an exceptional experience based on transparency, integrity and fairness is what sets us apart from any other gold and silver buyer in the industry.”

All nominees receive a Stars of the City pin and certificate of recognition, and many are featured here on this website each month. Once per year, nominations are reviewed by an independent panel of judges, which decides on the winners across a range of categories. Nominees and winners are honoured at the annual Recognition Evening, where one truly exceptional winner is name Ottawa Tourism Star of the City, and walks away with a beautiful award and valuable prizes.

About Stars of the City

Ottawa Tourism established and manages the Stars of the City program to educate and encourage customer service excellence – and to recognize those who deliver it! The recognition part of the program is completely driven by customers – visitors to and residents of the Capital – who appreciate the service they have received and take the next step to nominate the person(s) who provided it.

About Recycle Frog

Recycle Frog is one of Canada’s fastest growing and most trusted precious metals recyclers. Committed to setting a new standard of integrity and transparency, we provide a simple, secure and convenient recycling experience with tremendous financial, social and environmental benefits. Our innovative Gold Drive fundraising program provides support to invaluable community organizations such as United Way, Christmas Daddies, the Canadian Cancer Society and CHEO, among many others. Recycle Frog is an active member of the Recycling Council of Ontario.

Editorial Contact:
David Martinek
VP, Marketing & Communications
Phone: 613.755.4030
E-mail: dmartinek@recyclefrog.com

In the meantime, here are some other important links that might be of interest to you:

View ALL our Upcoming Events
Jewellers Vigilance Canada’s Top 10 Tips for Selling Your Gold
What We Pay
What We Buy
Customer Testimonials

Feel free to download a copy of Recycle Frog’s corporate brochure or its innovative fundraising Gold Drive program brochure:

Corporate brochure
Gold Drive Fundraising brochure

Should you need any additional information or assistance please do not hesitate to contact us directly by phone, email or standard mail.